The Missing Middle

The UK transport industry talks a lot about HGV driver shortages.

We are told there are not enough vocational drivers. That the workforce is shrinking. That demand has outpaced supply. The headlines are familiar, and they are repeated often enough to feel true.

But they are only part of the story.

There are drivers out there. Plenty of them. Since COVID, thousands of people have been funded through Category C and C+E training. Licences have been issued. Tests have been passed. On paper, the shortage should have eased.

Yet many of those newly qualified drivers are struggling to find work.

The reason is simple and rarely acknowledged. They lack experience. And the industry no longer knows how to give it to them.

THIS is the missing middle.

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The Forklift Driver I’ll Never Forget

One of the most important modules in the Driver CPC course is also one of the least glamorous. That module is Company Image and the following story illustrates the importance of how a truck driver represents not only him or herself, but also his or her company on a clients site.

This happened in 2016.

At the time, it felt like a completely ordinary working day. One load among many for this particular client. An aluminium smelting plant in Swansea. Nothing memorable, nothing unusual. A forklift driver loaded my truck with freshly smelted aluminium ingots for export, we exchanged the usual workday pleasantries, and I headed back to the port.

I only knew him as Dave.

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